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Privacy Policy

Last updated on Oct 22, 2024

This Privacy Policy ("Policy") explains how Social Universe ("we," "us," "our") collects, uses, and protects your personal information ("Personal Information") when you access our website, mobile application, or services ("Platform", "App"). By using the Platform, you agree to the collection, storage, and usage of your Personal Information as outlined in this Policy.

Information We Collect

We collect both personal and non-personal information to provide and improve our services.

1. Personal Information

When you sign up or use our services, we may collect:

  • Your name, email address, and contact details to create an account.
  • Social media account details (such as usernames or handles) when you integrate your social platforms.

2. Non-Personal Information

We automatically collect:

  • IP addresses, device information, browser type, operating system, and usage data to analyze Platform performance and user interaction.
  • Cookies and other tracking technologies for customization and analytics purposes.

Use of Collected Information

The data we collect allows us to:

  • Personalize your experience and tailor content to your preferences.
  • Analyze user behavior for Platform improvement and feature development.
  • Comply with legal obligations, including fraud prevention and compliance with government regulations.

Sharing of Information

We do not sell your Personal Information to third parties. However, we may share data in the following scenarios:

  • With service providers for payment processing, data hosting, or analytical services.
  • For legal reasons, such as to comply with legal processes or protect the rights, property, and safety of Social Universe and its users.
  • Business transfers, where your data may be disclosed as part of any merger, sale of company assets, or acquisition.

Data Storage and Transfer

We store your data on secure servers. Depending on your location, this may involve transferring your data to countries outside your jurisdiction. We use security measures, including encryption, to protect your data, but no system can guarantee complete protection. By using our Platform, you agree to the transfer and storage of your information.

Your Rights

You have rights regarding your Personal Information, including the ability to:

  • Access and request copies of your stored data.
  • Update or correct inaccuracies in your Personal Information.
  • Request deletion of your data, except when we are required to retain it for legal reasons.
  • Object to data processing under certain conditions, including opting out of direct marketing efforts.

Data Retention

We retain your Personal Information only as long as necessary for the purposes outlined in this Policy or as required by law. After this period, your data will be securely deleted.

Cookies and Tracking Technologies

We use cookies to improve user experience and functionality on our Platform. Cookies help us:

  • Track and analyze usage patterns.
  • Remember user preferences.
  • Facilitate authentication for logged-in users.

You can control cookie settings through your browser but disabling cookies may affect the Platform's functionality.

Third-Party Links

Our Platform may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. Please review the respective privacy policies of any linked sites.

Security Measures

We use technical and administrative measures to safeguard your data from unauthorized access or disclosure. These measures include encryption, secure hosting environments, and access controls. However, despite our efforts, no system can fully guarantee security, and you acknowledge the inherent risks of transmitting data online.

Data Breach Notification

In the event of a data breach that compromises your Personal Information, we will promptly notify you as required by applicable law. Our notification will include the nature of the breach and actions we are taking to minimize risks.

Children’s Privacy

Our Platform is not intended for children under the age of 13, and we do not knowingly collect data from them. If you believe that a child under 13 has provided Personal Information, please contact us, and we will take steps to delete the information.

Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective upon posting, and your continued use of the Platform constitutes acceptance of the revised Policy.

Contact Information

If you have questions or concerns regarding this Privacy Policy, you may contact us at ecodevcontact@gmail.com